Meet the SYEZPOS Assistant

The floating chat that answers how-to questions — and, signed in, looks up your real stock, sales and ledgers.

3 min read · Getting started

The SYEZPOS Assistant is a floating chat bubble built into the platform — drag it anywhere and it snaps to the nearest left or right edge. You can also reach it from the ? Help menu → Ask SYEZPOS Assistant, and from the search box when a search finds nothing.

Two modes

  • Inside the admin it answers how-to questions and looks up your real data — stock levels, today's sales, ledgers, orders, HR figures. Every lookup is permission-gated: it only sees what your own role can see, so a cashier asking about payroll gets nothing.
  • On public pages it answers product and how-to questions only — no private data is ever reachable there.

Bilingual

Ask in English or Roman Urdu — "aaj ki sale kitni hai?" works as well as "today's sales".

How it answers

Answers come from a deterministic engine — an optional AI layer may reword them, but it never invents data: a lookup that fails is reported as a failure, never dressed up as "not found" or a made-up number.

Privacy

  • Public-mode questions send only the topic — never your chat history or private data.
  • Chat memory is optional and clears on logout or workspace switch.

Tip: If the assistant can't help with something account-specific, the same ? menu still holds the guides and interactive tours — see the dashboard checklist.

Related guides

Didn't find what you needed? Press Ctrl K to search all guides, or ask your admin to open the ? menu in the app.