Discounts

Line discounts on single items and invoice discounts on the whole bill.

2 min read · POS & sales

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Two kinds of discounts at the till — one item, or the whole bill.

Discount one line

  1. Add the product to the cart.
  2. Open the line in the cart (tap the item's row).
  3. Enter the discount — a percentage or a fixed amount off that line.

Only that line changes; the rest of the bill stays full price.

Discount the whole invoice

  1. With items in the cart, press F10 (or the discount action).
  2. Enter the invoice-level discount.
  3. The bill summary updates live — the customer sees the saving on the receipt.

Who can discount

Discounts and price overrides can be restricted by role — if a cashier doesn't see the option, an owner or manager applies it, or grants the permission under Roles.

Note: Every discounted sale keeps the full math on the invoice — list price, discount, and what was actually paid. Nothing hides in the reports.

Discount rules of thumb

  • Line discount → "this size has a small defect".
  • Invoice discount → "regular customer, 10% off everything".
  • For a permanent price change, edit the product — don't discount it at the till every time.

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