Dropship fees, commission & payouts
Every money field in one place — wholesale, shipping fee, RTO fee, payout hold, return window and platform commission.
5 min read · Dropshipping
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Dropshipping has a handful of money fields — most live on the supplier's settings, one lives with the platform. Here's every one, who sets it and who pays it.
Every field, in one table
| Field | Set by | Paid by | Notes |
|---|---|---|---|
| Wholesale price | Supplier (per product, per-variant override allowed) | Reseller | The reseller's cost per unit |
| Shipping fee | Supplier | Reseller | Charged per parcel, added to wholesale at order time |
| RTO fee | Supplier | Reseller | Charged when the customer refuses delivery |
| Payout hold | Supplier (0–30 days, 7 by default) | — | Days a delivered parcel's earnings stay held |
| Return window | Supplier (0–365 days, 7 by default) | — | How long a delivered order can be marked returned |
| Platform commission | The platform | Reseller | The % shown on each fulfilment and in the import estimate |
| Retail price | Reseller | Customer | The COD total the courier collects |
The per-parcel math
For a reseller, each delivered parcel works out to:
Customer COD − wholesale − supplier shipping fee − platform commission = your profit
The import dialog shows this estimate using the worst-case (highest) wholesale price of the variants you picked — it excludes checkout delivery fees, ads and returns, so price with room to spare.
How the money flows
- The customer pays the courier on delivery.
- The courier pays the supplier the collected cash.
- The supplier owes the reseller their share — tracked per counterparty under Settlements as available, on hold or paid.
- The supplier records a COD remittance when the courier cash arrives, then records payouts with a payment-proof image; the reseller confirms or disputes — a dispute returns the hold.
The payout hold
A delivered parcel's earnings stay held for the supplier's payout-hold period — that covers the return window, so a parcel can never have been paid out before its return window closes. Pay out only against available.
Platform commission
- A percentage set by the platform — frozen on each fulfilment at forward time, so a later change never rewrites an in-flight order.
- Invoiced monthly to the reseller as a normal billing invoice, paid the same way (proof upload).
- Returned orders are netted out of the cycle.
Tip: The commission rate is never a guess — it's printed on each fulfilment and inside the import estimate. When comparing products, compare the estimate, not just the MSRP.
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Related guides
Settlements and payouts
COD balances between suppliers and resellers — remittances, the payout hold, and proof-based payouts.
Dropship orders
The parcel pipeline — confirm, forward, accept, ship, deliver — from both sides of the deal.
Marketplace rules & terms
The dropshipping terms both sides accept — who ships, who collects, who owns the customer, and what costs what.
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