Become a supplier — requirements & approval
Who can supply, the full setup checklist, per-product listing requirements, and the obligations that keep you listed.
5 min read · Dropshipping
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Supplying means other SYEZPOS stores sell your products and you ship the parcels. Before your listings go live there's an eligibility check, a settings checklist and platform approval.
Eligibility
- A paid plan that includes the supply feature — supplying is not available on demo workspaces.
- Platform approval — enabling goes pending until the platform reviews the account; suspended suppliers lose every listing automatically.
The setup checklist
Open Settings → Dropshipping → Supplier and work through:
| Setting | What it controls |
|---|---|
| Public supplier name + about | Your marketplace profile — resellers see this |
| Dispatch time | Days you take to hand a parcel to the courier (0–30) |
| Shipping regions | Where you deliver — blank means nationwide |
| Order acceptance | Manual (with a 1–168 hour window before auto-reject) or automatic — automatic accepts on arrival and reserves stock |
| Dispatch location | Auto counts stock across all your locations and each parcel ships from whichever can cover it — or pin one location |
| Default courier | The courier preselected on new orders |
| Shipping fee | What the reseller pays per parcel |
| RTO fee | Charged to the reseller when the customer refuses delivery |
| Payout hold | Days a delivered parcel's earnings stay held (0–30, default 7) — covers the return window |
| Return window | Days a delivered order can be marked returned (0–365, default 7) |
| Packaging | Reseller-branded or neutral packing |
| COD toggle | Off means resellers can't send you orders at all |
Accepting the marketplace terms happens once at enable time and is timestamped.
Per-product requirements
On each product's Dropshipping card:
- Toggle Available for dropshipping — resellers only ever see ticked products.
- Set the wholesale price — plus an optional MSRP.
- Optional per-variant wholesale where sizes or colours cost differently.
- Made-to-order products may accept orders at zero stock — but the goods must be at the dispatch location before you ship.
Ongoing obligations
- Dispatch inside your stated time — accepted orders book the courier and ship within your dispatch days.
- Accept inside your window — manual-mode orders auto-reject when the window lapses.
- Keep wholesale prices honest — resellers get a supplier price changed alert when you move a price; their stale margins become their problem, but repeated surprises cost you resellers.
- Repeated rejections or RTOs risk suspension — and suspension delists everything at once.
Tip: Start with dispatch on Auto and a generous acceptance window — tight windows you can't honour turn into auto-rejections, and auto-rejections count against you.
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Related guides
Sell on the marketplace (supplier)
List your products for other stores to resell — approval, wholesale pricing, dispatch settings.
Marketplace rules & terms
The dropshipping terms both sides accept — who ships, who collects, who owns the customer, and what costs what.
Dropship fees, commission & payouts
Every money field in one place — wholesale, shipping fee, RTO fee, payout hold, return window and platform commission.
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