How SYEZPOS dropshipping works — from supplier listing to settled margin.

A business enables supplying in workspace settings, the platform reviews and approves it, and only then do wholesale listings appear in the marketplace. The catalog carries wholesale prices, variants and live stock — the numbers resellers will sell against.

A reseller browses the marketplace, imports products into their own storefront and sets a retail markup on each one. Imported products stay synced to the supplier's source listing — price and stock updates flow through — and the reseller can unlist anything at any time. Nothing has shipped yet; this stage is pure catalogue.

A customer orders on the reseller's storefront with COD checkout. The reseller confirms the customer order and forwards it; the supplier accepts or rejects with a reason, then packs, dispatches and tracks the parcel through the same order pipeline. The parcel is packed blind — the reseller's brand on the label, never the supplier's — and dispatched on the supplier's own courier account with the tracking number recorded on the order.

Two branches matter here. A customer order containing items from several suppliers splits automatically into per-supplier fulfillments — each supplier sees and ships only their own lines. And before forwarding, the reseller can cancel — with reasons that include fake_order — so obviously bogus orders die before they cost a courier run.

The courier collects cash on delivery and remits it; remittance is tracked against the order. A delivered parcel moves to settlement — that is the happy path every order is built around.

The other branch is RTO: the customer refuses or is unreachable, and the parcel travels back through the same pipeline to the supplier's godown. Returns and refusals are first-class states, not exceptions handled over WhatsApp — the order, the stock and the commission credit all move together. Platform commission is automatically credited on returned orders, and return cost handling is defined in the supplier and reseller agreements.

Marketplace commission is a configurable percentage of the retail price (engine default 5%), invoiced monthly with automatic credits on returned orders. That commission is the marketplace's fee — it comes out of the retail price, not on top of it.

Settlements are recorded with a transfer reference and proof upload, then confirmed or disputed by the receiving side — automated wallet payouts are on the roadmap. Each settlement splits three ways: the supplier's wholesale price for the items shipped, the platform commission, and the reseller's margin. Because payout is a recorded transfer that the receiver confirms or disputes, both sides end with the same ledger — there is no "the system says" argument at month-end.