Dropshipping order management — from accepted to delivered.

A dropship order moves through explicit statuses: placed by the customer, confirmed by the reseller, forwarded to the supplier, accepted or rejected, dispatched with tracking, then delivered — or returned / RTO.

Nothing jumps a step. The reseller sees where every order sits; the supplier sees a queue to work, not a chat thread.

When a reseller cancels before dispatch, the cancellation records a reason — customer_cancelled, fake_order, address_issue. When a supplier rejects a forwarded order, the rejection carries its own reason, like out_of_stock.

Reason codes turn a dead order into data: a product that keeps getting rejected for stock, or a checkout that keeps producing fake orders, shows up in the pattern.

If one customer order contains items from two suppliers, SYEZPOS splits it into per-supplier fulfillments. Each supplier sees only their lines, accepts and ships them independently, and records their own tracking number.

The customer still sees one order; the operation sees two tracked parcels. One supplier's delay never holds the other supplier's lines hostage.

Routing runs both ways: external suppliers can push orders into the pipeline, not just receive them. A supplier taking orders on their own channels can route them through the same accept-dispatch-track flow.

And because fulfillment runs on the supplier's own courier accounts today, the tracking number on each fulfillment is the record of truth — booked by hand, tracked in the system.